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Privacy Policy

LAST UPDATED: August 15, 2024

This Privacy Policy (the “Policy”) describes how 2weeks Corp. and its affiliates (“2weeks,” “we,” and “our”) collect, use, store, and share information, including personal data, about users of our products and services provided through our web applications and websites and the application programming interfaces, associated software, tools, developer services, data and documentation thereto, including the website located at 2weeks.games (collectively, the “Services”). This Policy is incorporated into our Terms and Conditions, found at https://www.2weeks.games/terms-of-use (collectively, the “Terms”), which governs your use of the Services.  Capitalized terms used but not defined in this Policy have the meanings provided in the Terms.  By accepting the Terms, you consent to our collection, storage, use and disclosure of your information as described in this Policy. 

As used in this Policy, “personal data” means any information which, either alone or in combination with other information we hold about you,  could be used to identify you or your household, including, for example, your name, postal address, e-mail address and telephone number, and “anonymous data” means data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party. 

2weeks is acting in the capacity of Controller when collecting and processing personal data on our own behalf and for our own purposes. Controller and Processor have the definitions found in EU General Data Protection Regulation (EU) 2016/679 (“GDPR”).      

1.  INFORMATION WE COLLECT

We collect information about you in the following ways:

Information You Give Us. This includes:

    • any personal data that you provide when interacting with our Services, including, without limitation, email addresses, birth date, screen names, contact information, and log in information;
    • the personal data we may automatically receive when you visit, use, and interact with the Services, including log data (IP address and browser type), usage data and device information;
    • the personal data that may be contained in any content or information you create or upload to the Services or transmit through the Services, including any chats, dialog, other similar communication on and through the Services;
    • the personal data you may provide when you choose to create a profile on the Services;
    • the personal data you provide when you make a payment to 2weeks through the Services or otherwise
    • the personal data you provide when you report a problem with the Services, e-mail us or when we provide you with customer support;
    • the personal data you may provide when you correspond and communicate with us by phone, live chat, e-mail, social media or otherwise, including your name, screen name, contact information, and the contents of the message; and

·       the personal data you provide in response to surveys, contests, order forms or other outreach activities, including name, screen name, contact information, and the contents of the response.

Information from Social Networking Sites. The Services include interfaces that allow you to connect with social networking sites (each, an “SNS”). If you connect to a SNS through the Services, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide from the SNS at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Location Information.  When you access our website, we infer your general location information, for example by using your internet protocol (IP) address and/or collecting device information to support the Services provided or otherwise made available to you. We may use location information provided to us by third party services.  We do not store your location information on the Services, although we may maintain de-identified location data in order to analyze aggregated trends and metrics.

Information We Get from Others. We may also get information about you from other sources, for example, if you have agreed to share information with one of our partners. 

Information Automatically Collected. We automatically collect information about you and your computer or mobile device when you access our Services. For example, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, referral links, pages you viewed, how long you spent on a page, domain names, access times and information about your use of and actions on the Services. We collect some of this information using cookies. Please refer to the sections on cookies and Pixel Tags below.

Information Generated; Automated Decision Making and Profiling.  We may infer new information from other information we collect, including using automated means to make information about your likely preferences or other characteristics.

2. COOKIES

What are cookies?

We collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on the website and Services.

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Services; and (2) third party cookies, which are served by service providers on our website and Services, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Services use the following types of cookies for the purposes set out below:

Type of Cookie: Essential Cookies
Purpose: These cookies are essential to provide you with services available through our Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of the Services, identify a referring affiliate and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Type of Cookie: Functionality Cookies
Purpose: These cookies allow the Services to remember choices you make when you use our website and Services, such as remembering your language preferences, remembering your login details and remembering open projects. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Services.

Type of Cookie: Analytics and Performance Cookies
Purpose: These cookies are used to collect information about traffic to our Services and how users use our website and Services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to the Services, the websites that referred them, the pages they visited on the Services, what time of day they used the Services, whether they have visited our website or used the Services before, and other similar information.  We use this information to help operate the Services more efficiently, to gather broad demographic information and to monitor the level of activity on the Services.

Type of Cookie: Social Media Cookies
Purpose: These cookies are used when you share information using a social media sharing button or “like” button on the Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility).  Many browsers are set to accept cookies until you change your settings. 

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.

If you do not accept our cookies, you may experience some inconvenience or be unable to use the Services. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit the Services.

3. BROWSER LOCAL STORAGE

We may also store data locally on your device to enhance the user experience on our website and Services. For example, browser local storage allows us to save the state of your current page so that when you return at a later time or refresh the browser, the page will remain the same.

4. PIXEL TAGS

We may also use pixel tags (which are also known as web beacons and clear GIFs) to track the actions of users on our website and Services. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the website and Services so that we can manage our business more effectively. The information we collect using pixel tags is not linked to our users’ personal data.

5. USING YOUR PERSONAL DATA

We may use your personal data as follows:

    • to provide, operate, maintain, analyze, debug and improve the Services;
    • to personalize the Services, content, and features to match user preferences;
    • to manage your account (if you have one), including to communicate with you regarding your account or your use of the Services;
    • to respond to your comments and questions and to provide customer support services;
    • to send information including reminders, notices, updates, security alerts, and support and administrative messages;
    • with your consent, to send you newsletters or marketing e-mails about our products and services, upcoming promotions, requests for feedback, contests, surveys, information about our partners and affiliates, and other news.  You may opt out of receiving such information at any time, and such marketing e-mails tell you how to do so. Please note, even if you opt out of receiving marketing e-mails, we may still send you non-marketing e-mails (for example, e-mails about your account or our business dealings with you); 

·       to process payments you make via the Services (which are processed using a third party provider);

    • to link or combine user information with other personal data and to monitor and analyze trends, usage, and activities in connection with our Services;
    • as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Terms and Policy and other policies; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
    • as described in the “Sharing of your Personal Data” section below.

6. SHARING YOUR PERSONAL DATA

We may share your personal data as follows:

    • Third Parties Designated by You. We may share your personal data with third parties where you have provided your consent to do so, including to integrate the Services with third-party functions.
    • Our Third Party Service Providers. We may share your personal data with our third party service providers who provide services such as payment processing, customer service, e-mail delivery, cloud storage, database infrastructure, and other similar services. These third parties are only permitted to use your personal data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your personal data. We use third party payments processors to process all payments made over the Services.  We do not retain any personal data or financial information such as credit card numbers in connection with the processing of payments. Rather, all such information is provided directly to such third party processors, whose use of your data is governed by their privacy policy.
    • Corporate Restructuring. We may share personal data when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
    • To Protect Us or Others. We may access, preserve, and disclose information associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

7. ANONYMOUS DATA

We may create anonymous data from the personal data we receive about you and other individuals whose personal data we collect. Anonymous data might include analytics information and information collected by us using cookies.  We make personal data into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you.  We use this anonymous data to analyze usage patterns in order to make improvements to our Services.

8. THIRD-PARTY SITES

Our Services may contain links to third-party websites and features, including through sign-up options and posting to SNS.  This Policy does not cover the privacy practices of such third parties, including SNS. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies.  Please read their privacy policies before you submit any data to them.

9. YOUR COMMUNICATIONS ON THE SERVICES

You may be able to take part in certain activities on our Services that give you the opportunity to communicate or share information not just with 2weeks, but also with other users, for example with chat and chatrooms.

Please note that any information you share or transmit to other users or to the public will become public information, and will be available to other users and, in some cases, the general public. We urge you to be very careful when deciding to disclose or transmit your personal data, or any other information, through the Services.

If you provide feedback to us, we may use and disclose such feedback on our website and Services, provided we do not associate such feedback with your personal data without your express consent.   

10. YOUR RIGHTS

    • Opt out. You may contact us anytime to opt out of: (i) direct marketing communications; (ii) any new processing of your personal data that we may carry out beyond the original purpose; or (iii) the transfer of your personal data outside the European Economic Area (“EEA”). Please note that you may not be able to use some of the Services upon opt-out.
    • Access. You may access the information we hold about you at any time via your account or by contacting us directly.
    • Amend. You can also contact us to update or correct any inaccuracies in your personal data.
    • Move. Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
    • Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
    • Do Not Track. Do Not Track is a privacy preference that users can set in certain web browsers. In our opinion, no standard governs what, if anything, websites should do if they receive these signals. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. If and when a standard is established, we may revise our position on responding to these signals.

If you wish to exercise any of these rights, please contact us at [email protected]. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. 

For your protection, we may only implement requests with respect to the personal data associated with the particular e-mail address that you use to send us your request, and we may need to verify your identity before implementing your request. We will comply with your request as soon as reasonably practicable and in any event within one month. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”) as well as the California Consumer Privacy Rights Act (“CPRA” and collectively with the CCPA, the “California Acts”) you have certain rights with respect to that information. In particular, you have a right to request that we provide you with the following information:

  • The categories and specific pieces of personal information we have collected about you;
  • The categories of sources from which we collect personal information;
  • The purposes for collecting, using, or selling personal information;
  • The categories of third parties with which we share personal information;
  • For companies that disclose personal information for a business purpose, the categories of personal information disclosed about you for a business purpose; and
  • For companies that “sell” personal information, the categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold. 2weeks does not “sell” personal information within the meaning of the California Acts.

To submit such requests, contact us at [email protected] or the other contact information set out below. You also have a right to request that we delete personal information under certain circumstances, subject to several exceptions.

You have a right to access information about as well as opt out of the automated processing of your personal data.

While sensitive personal information is addressed above, you have a right to direct the limited use of that sensitive personal information.

Finally, you have a right not to be discriminated or retaliated against for exercising rights set out in the California Acts.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us at [email protected].

12. EUROREAN DATA PROTECTION RIGHTS

If you are an individual in the EEA, we collect and process information about you only where we have legal bases for doing so under applicable laws, including:

●        as necessary to fulfill our Terms and provide the Services;

●        consistent with your consent, which you may revoke at any time;

●        as necessary to comply with our legal obligations;

●        occasionally to protect your vital interests or those of others;

●        as necessary in the public interest; and

●        as necessary for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that information:

  • You can request access to, and rectification or erasure of, personal data;
  • If any automated processing of personal data is done with your consent or under a contract with you, you have a right to transfer or receive a copy of the personal data in a usable and portable format;
  • If the processing of personal data is based on your consent, you can withdraw consent at any time for future processing;
  • You can object to, or obtain a restriction of, the processing of personal data under certain circumstances; and
  • For residents of France, you can send us specific instructions regarding the use of your data after your death.

To make such requests contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

We may rely on different lawful bases for collecting and processing personal data about you, for example, with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

13. INTERNATIONAL DATA TRANSFER

Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and our third party providers outside the country in which you reside, including the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. Where personal data originating in the UK, EEA or Switzerland is (i) directly transferred to 2weeks by its customers, (ii) transferred by 2weeks on an intragroup basis between our group entities, or (iii) transferred by 2weeks to external processors, we make use of a variety of legal mechanisms to safeguard the transfer, including the European Commission-approved standard contractual clauses, as well as additional safeguards where appropriate.

As we operate in countries worldwide (including in the US) and use technical infrastructure in the US to deliver the Services to you, we need to transfer your personal information to the US and to other jurisdictions as necessary to provide the Services.  Simply put, we cannot provide you with the Services and perform our contract with you without moving your personal information around the world.  

14. SECURITY

We use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, transmission of information via the internet is not completely secure, nor can we guarantee the security of any transmission or storage system. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us as set forth below.

15. RETENTION

We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. If you delete your account, this will remove our access to any previously linked accounts. We may retain certain information for legitimate business purposes or as required by law.

16. OUR POLICY ON CHILDREN

No one under 13 is authorized to use our Services. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details above. We will delete such information from our files as soon as reasonably practicable. We do not knowingly collect, use, or disclose personal information from anyone under 13 years of age. If we become aware that we have unknowingly collected personal information from an individual under 13, we will make reasonable efforts to delete such information from our records.

17. DISPUTES

Unless otherwise required by applicable law, any disputes related to this Policy will be handled according to the dispute resolution procedures outlined in the Terms.

18. CHANGES TO THIS POLICY

We will post any modifications or changes to the Policy on this page.  We reserve the right to modify the Policy at any time, so we encourage you to review it frequently.  The “Last Updated” legend above indicates when this Policy was last changed. If we make any material change(s) to the Policy, we will notify you via e-mail and/or post a notice on the Services prior to such change(s) taking effect.

19. CONTACT INFORMATION

If you have any questions, comments or concerns regarding our Policy and/or practices, please send an e-mail to [email protected]. All other inquiries should be directed to 2weeks’s support page.  Mail may be directed to:

2weeks Corp.

Attn: Support Department
353 Lexington Ave, 4th Floor, Suite 400

New York, NY 10016